Ripio

Ripio grew rapidly and became a company of over 100 employees. With this growth arose different issues and the need to rethink the methodologies of work to give an order.

Of the hand of the consultant Betina Garcia Nogues we work at different stages, helping them to structure the team to be more efficient and to improve the scalability of the business.

Needs

To get an order in the way of working of the company and to migrate permanently to a company of digital product focused on the user.

Challenges

Mapping the current structure, to understand the pain and get to build a scalable fabric that works to keep climbing in their products and in the market of other countries.

Results

Training to all employees with the methodologies, user centric. Mapping of dynamics and working methodologies.

Workshops to map the current structure of Ripio based on the way that makes its user this is called a Service Blueprint.

Roadmap of implementation of methodologies, user centric.
Service Blueprint as a living, dynamic tool to be able to cater to the different targets of opportunity and care.